Niki

Niki is our Head Receptionist. She comes with a background in customer service, along with 11 years in hospitality. Having worked in Birchington previously she is a friendly and familiar face around the village.

Niki enjoys working with people and believes that friendly communication is key to providing excellent customer service and ensuring patients feel welcome and valued. "It also makes my work so much more enjoyable." She also believes that empathy and compassion are key qualities as a dental receptionist especially as coming to the dentist can be quite stressful for some patients. She gets a lot of satisfaction when patients give positive feedback about their experience at the practice and to know she has made a difference.

In her free time Niki loves to be outside enjoying the sunny weather with her friends and family and also enjoy latin/ballroom dancing when times allows.

Everyone in this practice is very friendly and caring, from the reception staff, dental nurses and hygienists through to Mr Hussain, who I believe provides state of the art treatment in a very sympathetic and unhurried manner.

It is definitely a practice where the patient comes first, and I have been delighted with all the work I have had done, which has included crowns and an implant. I would recommend Mr Hussain and his team to anyone concerned about taking care of their teeth.