Niki

Niki is our Head Receptionist. She comes with a background in customer service, along with 11 years in hospitality. Having worked in Birchington previously she is a friendly and familiar face around the village.

Niki enjoys working with people and believes that friendly communication is key to providing excellent customer service and ensuring patients feel welcome and valued. "It also makes my work so much more enjoyable." She also believes that empathy and compassion are key qualities as a dental receptionist especially as coming to the dentist can be quite stressful for some patients. She gets a lot of satisfaction when patients give positive feedback about their experience at the practice and to know she has made a difference.

In her free time Niki loves to be outside enjoying the sunny weather with her friends and family and also enjoy latin/ballroom dancing when times allows.

Before I came here I hadn't been to a dentist for nearly 30 years. It was only when my gums became sore and I kept having dreams that my teeth were about to fall out, that I finally decided I really needed to do something.

Mr Hussain completed a thorough examination, in which he took the time to really listen to me, without being at all judgemental. The treatment and recommendations that he made have completely changed how I feel about my teeth, and I am truly grateful to him and his team. If anyone is looking for a new dentist, where you are really treated as an individual, and will receive excellent care and treatment, I would certainly recommend this surgery.

Mrs B