Niki
Niki is our Head Receptionist. She comes with a background in customer service, along with 11 years in hospitality. Having worked in Birchington previously she is a friendly and familiar face around the village.
Niki enjoys working with people and believes that friendly communication is key to providing excellent customer service and ensuring patients feel welcome and valued. "It also makes my work so much more enjoyable." She also believes that empathy and compassion are key qualities as a dental receptionist especially as coming to the dentist can be quite stressful for some patients. She gets a lot of satisfaction when patients give positive feedback about their experience at the practice and to know she has made a difference.
In her free time Niki loves to be outside enjoying the sunny weather with her friends and family and also enjoy latin/ballroom dancing when times allows.
My first contact with Mr Hussain's surgery was following the complete failure of another dentist to satisfactorily deal with a number of complex dental problems. Not only did Mr Hussain resolve these problems, using advanced technology combined with top notch dental skills in a calm and comfortable setting, but the entire team at the surgery are caring, friendly and charming.
The practice offers a comprehensive list of general, restorative and advanced dental services to meet the needs of entire families.
Mrs J S